Credit card conundrum – to accept or not to accept?

A colleague of mine posed the question, “what are some alternative options in regards to processing credit card payments?  Most of my patients pay with credit cards and I’m trying to minimize costs.”

I can absolutely empathize.  In fact, I was asking the same question a little over a year ago.  As a former Licensed Massage Therapist (LMT) with a private practice based out of a home studio, my clients didn’t expect me to be set up to accept credit cards and they were happy to pay by cash or check.

And I enjoyed the the simplicity and reduced overhead of not having to deal with Visa or Mastercard.  No contracts, no reports, no percentages, no hidden fees, no terminals, no chargebacks, no nothing.  It was lovely.  But…

Continue reading Credit card conundrum – to accept or not to accept?

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First-year learning curve – Part 1

When I first started this blog I promised that it would speak to multiple audiences (including current and prospective chiropractic students, new and seasoned practicing docs, other healthcare practitioners, and the general public), and discuss multiple topics.  While I’ve covered some quite well (and much, much more to come, since this is my safe little anonymous sounding board and semi-soap box), I’ve neglected to pay attention to the other part (not quite half) of this blog’s intended purpose: to document our successes and lessons learned and our progress as we make it.  So here goes.

Continue reading First-year learning curve – Part 1

Maximized Living cult/scam? The view from a patient’s perspective

A friend and fellow healthcare practitioner walked in to the office this week to get adjusted, and asked us if we knew Dr. [First name] [Last name], who opened up a Maximized Living practice in a nearby neighborhood.  We mentioned that we vaguely knew him, and our neighbor said she had gone to their clinic to see what they were like so that she would know which of her clientele to refer to them.  She shared her experience with us.

She was not impressed.

Continue reading Maximized Living cult/scam? The view from a patient’s perspective

Why Chiropractic Needs Abraham Flexner

Some of you already know where I’m going with this.  Half are starting to clap, while the other half is drawing up “Wanted: Dead or Alive” posters.

Others of you don’t yet know who I’m talking about.  That’s okay.  I’ll explain.

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Echoes of the sounds of salesmen

If there has been one recurring theme throughout our day-to-day practice since its inception, it is the multi-headed medusa that is the sales sector.

In the beginning, you’re dying to have someone–anyone–come to your office, even if that person is trying to sell you something.  You’re just glad they came to your humble abode.

At first.

Continue reading Echoes of the sounds of salesmen